OLSC TORONTO
Here are some Frequently Asked Questions.
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WATCHING MATCHES
- No membership is required to join us for matches.
- No reservations are taken.
- Seats are first-come, first-served.
Everyone is welcome at our viewing parties unless otherwise noted. Just come by, grab a seat, and enjoy the match with fellow Reds. Seating is first-come, first-served and we don’t take reservations, so arriving early is always a good idea for big games.
- There is no fee to attend match viewings.
- Food and drinks are purchased separately.
There’s no cover or entry fee to watch the match with us. Come for the atmosphere and order what you like from the pub. Premium members receive eligible food and drink discounts at participating venues.
- Elephant & Castle — Downtown Toronto (King & Simcoe).
- Halton Crown Pub and Grill — Burlington (GTA West).
We watch all matches at our official OLSC Toronto pubs: Elephant & Castle downtown and Halton Crown Pub and Grill in Burlington for our west-end supporters. Morning matches typically open one hour before kickoff (7:00 AM for early kickoffs). Check weekly updates for any changes.
- Yes — families are encouraged and welcome.
Absolutely. Our viewing parties are family-friendly unless otherwise noted, and we love seeing Reds of all ages enjoying the matches together.
- Follow our social channels.
- Check the weekly member newsletter for updates.
The best way to stay informed is through our weekly newsletter and social media posts, where we share matchday details, event announcements, and any important updates.
MATCHDAY EXPERIENCE
- High-demand matches with larger crowds.
- Arrive early for the best chance at seating.
Red Day events are big matches that draw larger crowds and a great atmosphere. Seating is still first-come, first-served, so we recommend arriving early and planning a little extra time.
- Premium Members may receive earlier access on Red Days.
On select high-demand matchdays, Premium members may receive earlier access to help secure seating. Details are always shared in advance so everyone knows what to expect.
- Usually 1 hour before kickoff.
- For 7:30 AM kickoffs, pubs open at 7:00 AM.
In general, our pubs open one hour before kickoff. For early morning matches, doors typically open at 7:00 AM. Always check weekly updates in case timings change.
MEMBERSHIPS & VALUE
- Eligibility to request Anfield tickets.
- Member-first access on some Red Days.
- Food and drink discounts.
- Access to special events and experiences.
Premium membership helps support the club and unlocks additional benefits like ticket request eligibility, select discounts, and member-focused experiences. Most importantly, it helps us keep building a welcoming Liverpool community in Toronto.
- Join online through your membership account.
Membership sign-up is completed online through your account page. Once active, you’ll receive access to member communications and premium benefits where applicable.
- Membership runs for the current membership cycle/season.
Premium memberships follow the club’s current membership cycle. Renewal reminders and dates are shared with members ahead of time.
- Membership is digital only. Main Menu, Memberships > Membership Card
Your membership is digital and tied to your account (Main Menu, Memberships > Membership Card), making it easy to access when needed at events or for benefits.
- Supporting events and fan experiences.
- Community initiatives and club growth.
- Venue branding and matchday atmosphere.
- Executives are volunteers and are not paid.
Membership fees help us run events, support community initiatives, bring special fan experiences to life, and maintain our matchday setup. OLSC Toronto is volunteer-led — executives and chairs are not compensated, and funds go directly toward the club’s mandate.
ANFIELD TICKETS
- Ticket request windows open twice per season.
- Premier League home matches only.
- Premium Members only.
Liverpool FC provides the option for OLSC Toronto to request Anfield tickets twice each season – one at season kickoff, and another around December. Each block of tickets can include one or more games and any number of seats. That said, there are (heavy) restrictions on which matches are in those blocks and how many tickets are in them. Furthermore, we cannot apply for games we have had in the previous season. OLSC Toronto does its best to navigate the rules and obtain as many tickets on behalf of its members as possible. Liverpool FC does NOT GUARANTEE that an OLSC will receive any tickets in their allocation. Selection depends on many criteria, including the status of the OLSC, compliance with OLSC operating rules, size (and participation) of the OLSC, acceptance of past tickets allocated, etc. A reminder that the tickets available for us to bid on are for Premier League, Anfield home games only.
When we receive notification that ticket allocations have been granted to us, we alert Premium members via our normal communication channels (E.g., our member newsletter, social media, etc.). Members submit requests for the games they want, and if requests exceed supply, we run a draw using a randomization program.
- Current Premium Members only.
- All attendees on the request must be Premium Members.
Only Premium Members of OLSC Toronto (and their registered Kid Members) who live in the GTA may request. You may request up to 4 tickets for a match, and for all the games in the available block. All adults must be Premium Members of OLSC Toronto.
While you may apply for more than one game available in any block of tickets, only ONE game can be allocated per member in each block. That helps us spread the opportunity across more members. Do not apply multiple times for the same game within the block or all entries will be disqualified.
If you are applying for more than one person, you must include all the names and #s for everyone in the request form. E.g., if you request 3 tickets, you must include the names of everyone you’re requesting tickets for. These are the people, if your request is successful, who will be issued electronic tickets. Once a ticket is allocated to you, you cannot transfer it to someone else, locally or otherwise.
According to LFC guidelines, all members who request tickets must live in the Greater Toronto area (our OLSC’s territory). We cannot provide tickets to non-area residents, so please do not request tickets for your family or friends who do not live here. Tickets allocated to non-GTA residents will be taken back and reallocated to official Members.
OLSC Toronto is allocated tickets via Liverpool FC. NOTE: There are NO allocations for European games, Cup games, or any Away games.
For full details on the Match Ticket Request process, visit the Match Tickets page.
- It depends on demand versus the number of tickets allocated by LFC.
- Requests are never guaranteed.
If ticket requests don’t exceed the number of tickets provided in our allocation, all valid requests (that meet the rules outlined) are granted tickets. For Toronto, this is rare. When more valid requests are submitted than available tickets (usually the case), we utilize an independent randomization program to determine who is assigned the tickets. We never pick manually.
The randomization software gives every requesting member an entry into the ballot. When selecting members, the algorithm considers factors such as which members have already received tickets in the last year, the completeness/validity of the request form, the length of time someone has been a member, etc. The program has been designed to make the selection draw independent, to give all fans the best chance to benefit from their Premium Membership, and to recognize and reward fans who have been Premium Members consistently over the years. ”
If you have any questions about this process, please email YNWA@lfctoronto.com
- Successful requestors are notified by email.
- If you don’t receive an email by the deadline, you were not selected.
Successful requestors get an individual email confirming their allocation by the date we communicated when the request window opened. If you don’t hear from us by that date, unfortunately, it means you weren’t successful this time. When you receive an email notifying you of a successful bid, you will be asked to provide some additional information and have a limited time period to pay for your tickets. Digital tickets are sent to OLSC Toronto (usually) a week or so before the match. We will forward them to you at that time. We have no control over what seats are allocated or when we receive the tickets; however, they are typically grouped with other Toronto members.
- Tickets are sold at face value (C$90–100).
- OLSC Toronto does not add commissions or ticketing fees.
Tickets are face value – usually between C$90–100, depending on exchange rates. And per LFC’s rules, they can’t be transferred or exchanged. Please only request if you’re sure you can make the trip. If assigned tickets are not accepted, our ability to get tickets in the future is negatively affected, and it causes our volunteer Executive team a lot of trouble.
- Outside official allocations, we don’t have access to additional tickets.
Outside of the tickets Liverpool FC allocates to OLSCs, we don’t have access to extra tickets or special contacts to secure them. Always wait for confirmation before making non-refundable travel plans.
TICKET ALLOCATION
- Draws are done using a random digital selection from eligible requests.
When requests exceed available tickets, a random digital draw is run using all eligible Premium member requests submitted by the deadline.
- Yes — selections are randomized digitally.
Yes. The process is done live with most or all Exec present online, it is designed to be fair and impartial, with all eligible requests included in the random draw.
- Demand usually exceeds the number of tickets allocated to us.
Liverpool FC allocates a limited number of tickets, and demand is ALWAYS much higher than supply — especially for big matches.
- LFC allocations to OLSCs are for Premier League home matches only.
The ticket blocks made available to OLSCs are limited to Premier League home matches at Anfield.
- LFC rules require tickets to remain with the allocated member(s).
- Tickets are digital (NFC) and tied to the original allocation.
Per Liverpool FC policy, tickets cannot be transferred or exchanged once allocated. Tickets are issued digitally and linked to the original request.
COMMUNITY & MERCH
- Merchandise is available through official club channels and approved partners.
Keep an eye on member communications and social channels for current merch availability and partner links.
