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FAQ2022-07-24T00:07:14-04:00

OLSC TORONTO

Here are some Frequently Asked Questions.

Get to know an awesome community of like minded Liverpool FC supporters – You’ll Never Walk Alone!

What is the Member First Access?2024-03-15T14:53:29-04:00

Member-First Access is a benefit awarded to our Premium Members in a given year.

This can include exclusive or early access to events organized by OLSC Toronto. These are most often seen for events such as LFC Legend visits to our pub, social events (boat cruise, holiday party), or our Red Day Events.  Sometimes, this early access is available for a reduced fee (where fees are applicable).

When such benefits are offered, unless otherwise stated, guests who do not have the Premium Membership will not be able to participate or be allowed to enter the event at the same time.

Example: If you the Member-First Access benefit is early access to the pub for a Red Day Event, only those holding the Premium Member card may enter (Exception: Kid Members with a valid Premium Membership holder). If your guests do not have Premium Memberships, they must wait till the General Membership entry time.

Example: If the Member-First Access benefit is first-access or a reduced price to our annual Holiday Party, all ticket purchases must hold the Premium Membership or a non-member ticket must be purchased when available.

Exceptions apply in some cases, at which point we’ll communicate the updated rules on our social media, Events page, and weekly member newsletter.

Is there a fee to come watch a game?2024-03-15T14:38:28-04:00

No, there are no fees charged to enter the pub to watch a match with other LFC fans. However, we do offer free (General) and paid (Premium) memberships that offer value that you may wish to consider before coming down. Memberships are not required (but have benefits). See the membership perks section for more on this.

NOTE: Every match (across all tournaments) – excluding pre-season games – is screened at our official supporter’s pubs.

All tables are available on a first-come first-serve basis.

 

Where to I buy LFC Toronto Merch?2024-03-15T14:35:03-04:00

From time-to-time, OLSC Toronto makes fan merchandise available, such as Official LFC Toronto fan scarves, special footy tees, etc.

When available, this merchandise can only be purchased at one of our official supporters pubs on matchday.

Please find a member of the OLSC Toronto Executive team or a volunteer (usually wearing a name tag) to ask. You can purchase them using cash or by sending an EMT to payment@lfctoronto.com (please include the item being purchased in the note section).

What is a “Red Day Event”?2024-03-15T14:26:15-04:00

Throughout the year, several matches are designed as “Red Day Events.” These are often high-interest matches that we know will draw a beyond-capacity crowd, such as Derbies, Cup semi-finals or finals, matches against key rivals, etc.

Reservations, fees, or members are NOT required to come to watch these games – all our games will always be available to anyone who wishes to come down to the pub(s). However, for Red Day Events, there are a few access provisions to help with Pub-required crowd management.

  • “Member First Access” is a benefit awarded to Premium Members for these matches. These members get to enter the pub at least 30 minutes before other members to ensure access and secure prime seating. General Members and the general public may enter – as/if space permits – at the later time allotted.
  • Specific times are announced in our weekly newsletter, on the Events section of our website, and our social media posts before each game.
  • Often, these games also include a notice of “Wristband Policy in Effect,” which means that wristbands will be issued on entry and only those with wristbands will be allowed to exit/enter the pub. When the pub has hit capacity, wristbands will no longer be handed out and the pub(s) will be closed to additional visitors – members or not.
  • Please note that for many of these matches, a queue forms outside the pub in advance of the stated opening time.
  • Entry is NOT guaranteed irrespective of your membership status. We open the doors at the prescribed time and it’s always first-come, first-served from there.
  • Please read our Code of Conduct before attending any event. These rules are strictly enforced.

 

 

Do I need a Membership or Reservation to come watch a game?2024-03-15T14:29:06-04:00

Every match (across all tournaments) – excluding pre-season games – is screened at our official supporter’s pubs.

Reservations are not required. No reservations are accepted or honoured for areas designated for LFC Supporters in our pubs. All tables are available on a first-come first-serve basis.

Memberships are not required (but have benefits). See the membership perks section for more on this.

NOTE: See also, “Red Day Events” in this FAQ for “Member-First Access” benefit for big matches.

I’m heading to Liverpool – can you help me get tickets to a match?2023-12-24T21:20:28-05:00

Unfortunately, OLSC Toronto is only allocated tickets via Liverpool FC for each half of the season – for up to 6 Home English Premier League games overall. (We are not allocated European games, Cup games, or Away games). Details on how to request tickets for those games are here..

  • In terms of resellers, it’s illegal to buy and sell football tickets in the UK. As an official supporters club, we would recommend you avoid this route, *especially* once in the UK. If you do choose to purchase these online before you travel to the UK, please exercise caution.
  • Hospitality packages which can be quite costly, are another avenue you can check.
  • Some of our members have connections to occasionally get tickets — these are fostered through relationships and is one of the many benefits of being part of the growing OLSC Toronto community.

Best of luck, YNWA!

Where is my membership card?2024-03-15T14:44:20-04:00

Membership cards are digital only and are required to unlock perks available throughout the season – including Member First Access to marquee matches and special events.

Please click on the “Card” link in our navigation. Note: You must be logged in to view your card. Also note that memberships renew at the start of every season and that you must renew them manually – they do not auto-renew.

What are membership dues used for?2022-07-24T20:41:53-04:00

A membership fee is not required to attend watch parties at our home pubs. OLSC Toronto charges a fee for Premium memberships to support growth initiatives, offset costs for member events and deliver the best member experience possible.

These include: Support of local and Liverpool-based community groups, hosting fan experiences (eg. our holiday party), sponsoring fan experiences such as hosting ex-Liverpool players in our pub, and, where needed, updating banners and in-pub signage.

NOTE: 100% of funds collected serve the club’s mandate; OLSC Toronto Executives and Chairpersons are volunteers and receive no compensation for their time and effort. No portion of the membership fee collected is paid to Liverpool FC.

How do I become a member?2022-07-24T20:34:47-04:00

The easiest way is to become a member online! It’s easy and fast!

You’ll need to create an account on our website by completing the membership registration form. Choose your membership level here.

Once you’ve completed the checkout you will receive a confirmation email (check spam or junk folder if you don’t see it), and have access to your digital member card immediately.

Why should I become a Premium member?2022-07-24T20:32:48-04:00

OLSC Toronto Premium Members receive many benefits, including access to allotted tickets at Anfield, discounts to exclusive swag, food, etc., complimentary or discounted tickets to member events, pre-reservation at our home pubs for Cup finals (when seating is often limited due to volume of people), and more! See our Member Perks page or review our Events and Blog pages.

Those are the physical perks but the real value is in the connections, friendships, and memories made with fellow Reds across the GTA!

How do I request tickets to Anfield?2024-01-15T15:41:36-05:00

OLSC Toronto is allocated tickets via Liverpool FC. Up to 6 Home English Premier League games (at Anfield) in total are allocated in two blocks; 1st half of the season and 2nd half of the season . (NOTE: There are NO allocations for European games, Cup games, or any Away games)

UPDATE: 1st half allocation complete. 2nd half request period has now closed.

Our process:
1. We send a one off special email notification to all Members who subscribe to our newsletter (subscribe here)
2. We alert our social media followers on Facebook and Instagram (Follow us here – Facebook, Instagram).

We clearly state the date as to when we are accepting requests and the cut off date. Request form is here:

To be eligible to apply for a ticket(s) you AND your attendees, will need to be:

A. A Premium member (and/or Kid Member – free if under 16) of our supporters club. Join Now.

B. Live in the Greater Toronto Area

The Executive team will conduct a selection draw from all eligible applicants, approximately a week after our listed Cutoff date. All successful and unsuccessful requestors will be advised. Pricing is approximately $100 CAD per ticket (face value) — due once we advise all successful requestors.

So no guarantees, but you are in with a shot!

How long does a Premium OLSC Toronto Membership last?2022-07-24T20:43:04-04:00

Regardless of when you purchase your membership, OLSC Toronto memberships are valid from August 1st to July 31st of the following year to coincide with the start of pre-season activities.

How do I stay in touch?2022-07-24T20:28:20-04:00

Follow us on Social Media on Facebook, Twitter and Instagram (check the footer of this website for the links).

Where do you watch games?2022-07-24T20:23:15-04:00

LFC Toronto has two home pubs for each broadcasted match:

Toronto Downtown: The Elephant & Castle on King and Simcoe Streets
Toronto West: Slye Fox on New Street in Burlington.

To accommodate the extraordinarily large Liverpool FC fan base in the Greater Toronto area, we’re currently seeking additional permanent home pubs and “overflow pubs” for big games/finals. If you’re interested in learning more about what it takes to be a LFC Toronto pub, please contact us here.

What is an OLSC?2022-07-24T20:22:02-04:00

OLSC is an acronym for Official Liverpool Supporters Club. Liverpool Football Club has over 300 Official LFC Supporters Clubs (OLSCs) in over 90 countries worldwide. Each local club must apply to LFC for review and approval before becoming a sanctioned chapter, which OLSC Toronto is.

OLSCs provide a valuable service to loyal Liverpool Football Club supporters living in the local area. The Supporters Clubs also provide an excellent way of meeting fellow supporters devoted to following Liverpool Football Club, wherever they live in the world.

Official LFC Supporters Clubs are closely affiliated to Liverpool Football Club and enjoy a close working relationship with the Liverpool Football Club.

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